1. Shipping Locations

We currently ship to customers in North America, including Canada and the United States.
At this time, we do not ship to other international destinations.

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2. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

Please note:

• Orders may take longer to process during peak seasons or promotional periods.

• You will receive a confirmation email once your order has been placed.

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3. Shipping Method & Delivery Time

FitNFood operates on a dropshipping model, meaning products are shipped directly from our third-party suppliers.

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Estimated Delivery Times:

• Canada: 5–12 business days

• United States: 5–15 business days

Delivery times are estimates and may vary due to factors beyond our control, including customs processing, carrier delays, or supplier location.

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4. Shipping Costs

Shipping costs (if applicable) are calculated and displayed at checkout before you complete your purchase.

Any promotional free-shipping offers will be clearly stated on the website.

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5. Order Tracking

Where available, tracking information will be provided via email once your order has shipped.
Please allow 24–72 hours for tracking details to update.

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6. Customs, Duties, and Taxes

For shipments within North America:

• Customers are responsible for any applicable customs duties, taxes, or import fees, where required by law.

• FitNFood is not responsible for delays caused by customs authorities.

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7. Incorrect Address or Failed Delivery

Please ensure that all shipping details are accurate at checkout.

FitNFood is not responsible for:

• Orders delivered to an incorrect address provided by the customer

• Failed deliveries due to incomplete or inaccurate address information

If an order is returned to the supplier due to an incorrect address, reshipping fees may apply.

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8. Lost or Delayed Shipments

If your order appears delayed beyond the estimated delivery timeframe, please contact us at info@fitnfood.store with your order number.

We will work with our suppliers and shipping partners to investigate the issue.

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9. Damaged or Missing Items

If your order arrives damaged or incomplete:

• Contact us within 7 days of delivery

• Provide your order number and clear photos of the damaged item(s) or packaging

We will assess the issue and arrange a replacement or refund where applicable.

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10. Contact Information

If you have any questions about our Shipping Policy, please contact us:

FitNFood
📧 nina.fitnfood@gmail.com